Who we are
Our website address is: https:resinartcraft.com/
Welcome to [Your Website Name], your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [Your Website URL], use our services, or purchase products from us. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information in the following ways:
- Personal Identification Information: When you make a purchase, subscribe to our newsletter, or contact us for customer support, we may collect personal information such as:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (processed securely via a third-party payment provider)
- Non-Personal Information: We may also collect non-personal information through cookies and tracking technologies. This includes:
- IP address
- Browser type and version
- Device information
- Pages visited on the site
- Referring URLs
2. How We Use Your Information
We use the information we collect in the following ways:
- To process transactions, including payments and shipping
- To provide customer service and respond to inquiries
- To send you updates, promotions, or product recommendations (you can opt-out at any time)
- To improve the functionality and content of our website
- To prevent fraud and ensure the security of our website
- To comply with legal obligations under UAE law
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, such as:
- Payment processors (for secure transaction processing)
- Shipping and delivery services (for order fulfillment)
- Email marketing platforms (for newsletters and promotions)
These third-party partners are required to keep your information confidential and secure. We will only share the minimum necessary information to fulfill their services.
In certain circumstances, we may be required to disclose your information if requested by law or legal process, or in response to a valid legal request by government authorities.
4. Security of Your Information
We take the security of your personal information seriously and have implemented reasonable physical, electronic, and managerial procedures to protect it. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
- Cookies: Small text files placed on your device to improve site functionality and provide a more personalized experience.
- Web Beacons/Tracking Pixels: Used to track your interaction with our emails or web pages.
You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.
6. Your Rights and Choices
As a user, you have the following rights under UAE data protection laws:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can correct any inaccurate or incomplete personal data.
- Deletion: You may request that we delete your personal data, subject to certain legal restrictions.
- Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any promotional email or by contacting us directly.
To exercise these rights, please contact us at [Your Contact Email or Phone Number].
7. Data Retention
We retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. After this period, we securely delete or anonymize your data.
8. Transfer of Data Outside the UAE
If you are accessing our website from outside the UAE, please be aware that your personal data may be transferred to and stored in the UAE, where data protection laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your data to the UAE.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: